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Terms and conditions

Terms and Conditions Workshops

Applicability

  1. These Terms and Conditions Workshops (hereinafter referred to as “Terms and Conditions”) apply to any agreement you conclude with Ellen Deckers, Pollevie, by Pollevie, www.bypollevie.com (hereafter called Pollevie).
  2. By signing up for a workshop, you agree to agree to these terms and conditions.
  3. The provisions of these Terms and Conditions may be waived only in writing, in which case the remaining provisions shall remain in force.
  4. An agreement of participating a workshop is achieved by submitting a registration form by client or participant and confirming this registration by Pollevie.

Enrollments

  1. All workshops are held subject to sufficient subscriptions.
  2. Pollevie reserves the right to change the location where necessary.
  3. After registration, you will receive a receipt by email with payment instructions. Only after completing the full payment is the registration final. Subscription takes place in order of receipt of payments.
  4. There are only a limited number of places available per workshop. As soon as a workshop is complete, the registration will be closed.
  5. If a workshop is full, you can mail Pollevie to register for the reserve list. In the subject of your email, enter the “reserve list” [date workshop]. Enter your full name and phone number. If a place has been released, I will contact you as soon as possible.

Cancellation by the participant

  1. Cancellation is required by e-mail or message via this website.
  2. When you cancel your registration for a workshop, you will be charged € 5.00 for administrative costs.
  3. There is a legal notice of 14 days after registration for a workshop. If the 14 days have elapsed, you will be subject to a fee in the event of cancellation according to the following overview:
  4. If canceled up to 4 weeks before the planned start of the workshop: 50% of the price.
  5. If canceled between 4 weeks and 1 week before the planned workshop start: 80% of the price.
  6. If canceled within 1 week before the planned start of the workshop: 100% of the price.
  7. If you cannot join the workshop, you are allowed to transfer your participation to someone else, please notice me in advance of this.

Cancellation / transfer by Pollevie

  1. Pollevie is entitled to cancel the offered workshop in case of insufficient participants. Should a workshop be postponed or cancelled, you will receive a notice no later than 1 week before the start.
  2. Pollevie is entitled to change the date of a workshop until 2 weeks before the start of the workshop. The participants will be informed by e-mail and will have the opportunity to move / cancel the workshop free of charge.
  3. Pollevie is entitled at any time to cancel the offered workshop in case of force majeure (including for example illness). In case of cancellation, the registration will be transferred free of charge to another date or canceled and the paid costs will be fully refundable.

Payment

  1. The participant must pay the entire amount within 1 week of receipt and payment instruction, unless expressly agreed otherwise and in writing.

Liability

  1. Pollevie accepts no liability for personal injury or damage to property of participants, nor any liability as a result of events during the workshop.

Copyright

  1. The course material (including: written tutorials, videos and other footage) is copyright by Ellen Deckers (Pollevie). You are free to print and use it for private purposes.
  2. The sharing of the (untouched) course material with friends and family is also included.
  3. However, it is not permitted to change the course material. Any use of the course material (or parts thereof) for any form of commercial purpose without the express written permission of the author is not allowed.

Terms and Conditions Shop

Applicability

  1. These Terms and Conditions Shop (hereinafter referred to as “Terms and Conditions”) apply to any agreement you conclude with Ellen Deckers, Pollevie, by Pollevie, www.bypollevie.com (hereafter called Pollevie).
  2. By buying products in the webshop, you agree to agree to these Terms and Conditions.
  3. The provisions of these Terms and Conditions may be waived only in writing, in which case the remaining provisions shall remain in force.

Digital downloads

  1. If you purchase a digital download this download will be made available to the mailadres you provided.
  2. All digital downloads are made available in Adobe Acrobat PDF files.

Payments

  1. In the shop we use different payment methods. If the payment option you prefer is not available please let us know in advance.
  2. We are open for bartering deals. Please contact us in advance if you have a proposal of this kind.
  3. If you pay through a direct transfer, please pay within two weeks. As soon as the amount is in our account, we will post the item. However, if you do not pay within two weeks we will return the product to the store for sale.

Returns and exchanges

  1. Returns and exchanges are possible, please notify us within 14 days after delivery.
  2. To be returned items must be send back to us within 21 days after delivery.
  3. The shipping costs off to be returned items are to be paid by the customer.
  4. We don’t accept cancellations, but please contact us if there are any problems with your order, so we can help you.
  5. The following items cannot be returned due to their nature: digital downloads and custom made orders.

Shipping

  1. Please send us a message in advance if you want to buy multiple items. In most cases we can combine your shipping, which makes it cheaper to ship!
  2. All the packing materials are recycled or second hand.
  3. We are not liable for loss or damage during transport.
  4. If you wish we can giftwrap your order and send it with a personalized message to another address.
  5. Please message us if you have any questions about your shipment.

Intellectual property

  1. All products are handmade based on original designs of Pollevie.
  2. All intellectual property rights belong to Pollevie.
  3. All use of products (digital and non digital, or parts thereof) for any form of commercial purpose without the express written permission of the author is not allowed.

Version 1.1, March 2019